Lightbox not working

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author redpixelstudios

    (@redpixelstudios)

    It appears that the script that controls the lightbox function, Fancybox, is not loading on the page. There are two versions of Fancybox included with the plugin, one of which may not be compatible with your WordPress install. We would suggest switching to Fancybox version 2. To do so, you will need to access the RPS Image Gallery options panel which requires the Redux Framework plugin. Once activated you should see an option for RPS Image Gallery under the Settings menu. On the options panel, select Slideshow and look for the fancyBox Version setting, then select v2 and click the Save Changes button. Let’s see if that works, and if not, we’ll dig a bit deeper.

    Thread Starter applegreen

    (@applegreen)

    Hi, thanks for your quick response! I’ve tried all that and… it works! Thank you very much.

    Thread Starter applegreen

    (@applegreen)

    Resolved, I think

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Glad that worked for you. You can deactivate the Redux Framework plugin and even delete it now if you no longer need to make changes to the settings. Cheers!

    Thread Starter applegreen

    (@applegreen)

    Thanks – but the lightbox stopped working when I deactivated the Redux plugin. Also, you should be aware that there is a warning with the RPS plugin: Warning: This plugin has not been tested with your current version of WordPress. Best wishes
    applegreen

    Plugin Author redpixelstudios

    (@redpixelstudios)

    Understood. We have logged both of those issues and will address them in a future release. We really appreciate your feedback!

Viewing 6 replies - 1 through 6 (of 6 total)
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