Thank you for reaching out about the missing navigation arrows in the lightbox when using Robo Gallery.
This issue is often caused by a conflict with another plugin or your WordPress theme. Here are a few steps to help you resolve this:
1. In the gallery’s general settings, enable the compatibility options. This can help resolve conflicts with other plugins or themes that might be interfering with the lightbox functionality.
2. Temporarily switch to a default WordPress theme (like Twenty Twenty-One) to see if the navigation arrows appear. If they do, the issue is likely related to your current theme.
3. Try deactivating other plugins one by one to identify if one of them is causing the conflict. After deactivating each plugin, check if the navigation arrows appear in the lightbox.
If you’ve tried these steps and the issue persists, please submit a support ticket through our local support system. Our technical team will be happy to investigate further and help you get the navigation arrows working correctly.
Thank you for your patience, and we look forward to assisting you further.