Lightbox icon not showing in Single product image

  • Resolved cheonmu

    (@cheonmu)


    4 years, 11 months ago

    Hi,

    I’m using WC 3.0 lightbox, but the screen displayed on Chrome developer tool shows differently from the screen on actual mobile phone.

    The zoom and next, before icon are shown on Chrome developer tool however, those icons are not displayed on actual mobile phone. (screenshot)

    How can I make all of the functions be used?

    Thank you.

    • This topic was modified 4 years, 11 months ago by cheonmu.
    • This topic was modified 4 years, 11 months ago by cheonmu.
    • This topic was modified 4 years, 11 months ago by cheonmu.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    I’ve just had a look at a product on your site using Chrome’s dev tools AND my own Safari on an iPhone 6. In both cases, the icons are showing up as expected on my side.

    To see that in action, here’s a screenshot of Safari on iOS:


    Link to image: https://d.pr/i/0yLBoW

    Is there a specific product we should test with? Can you share the exact steps on how to replicate that on our side?

    Thread Starter cheonmu

    (@cheonmu)

    @riaanknoetze

    Hi, Thanks for answering!

    Number and Close icon is working fine.

    But only Zoom and Next, Before icon is not showing.

    I dont understand why that icon is not showing.

    Please let me know how do i solve that.

    Thank you.

    Plugin Support Senff – a11n

    (@senff)

    The Previous/Next icons will only show on desktops and not on mobile devices.

    This is because you can use the standard touch screen gestures on mobile devices (swipe left/right to go to the next/previous picture, double-tap to zoom in), but since these gestures can not be used on most desktops with non-touch screens, you will see the zoom and previous/next arrows there.

    Thread Starter cheonmu

    (@cheonmu)

    Hi @senff

    Thanks for answering!

    I am aware that this function does not work on desktop.

    But my issue is that there is no backward, forward, and zoom icons show on mobile device either.

    Double-tap and such still work fine, though I’m assuming that not too many customers, visiting my website do not know how to use those functions.

    Therefore, I would like those zoom, etc, icons to work on mobile device.

    Thank you.

    Thread Starter cheonmu

    (@cheonmu)

    Hi,

    This problem is from photoswipe. not related woocoommerce and solved.

    Thank you.

    Plugin Support RK a11n

    (@riaanknoetze)

    Thanks for the closure ??

Viewing 6 replies - 1 through 6 (of 6 total)
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