• Resolved idontknowwp

    (@idontknowwp)


    There′s an issue with Wordfence and WP Rocket license validation process.

    I know is related to Wordfence because I tested every single plugin on my site and the issue only replicates whenever Wordfecne is active.

    Thoughts?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @idontknowwp and thanks for reaching out to us!

    Are you seeing any errors specifically that might point to what is causing it? If so, could you post the screenshots?

    Also, you could try to validate the license with Learning Mode enabled. If the WAF is blocking these requests, then this should correct it.

    From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    Let me know if this helps!

    Thanks again!

    Thread Starter idontknowwp

    (@idontknowwp)

    From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode.

    Whenever I do this the license validation process completes without any issue. The problem relies on when I start configuring WP Rocket and change it back to Enabled and Protecting and I refresh the page, the issue pops back up again.

    Plugin Support WFAdam

    (@wfadam)

    I wonder if it’s something that is cached within WP Rocket. Before you switch from Learning Mode to Enabled and Protecting mode, purge the cache. I wonder if WP Rocket is just serving a cached block page.

    Let me know what you find!

    Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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