• Resolved edtorrey

    (@edtorrey)


    2023-11-19 1300 EST, license site is down. Error message says unable to connect to database.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter edtorrey

    (@edtorrey)

    The plugin while active is causing excessively long connection delays until it times out. This makes my whole site perform very poorly. I have to disable the plugin to regain expected performance.

    Plugin Author Aman

    (@aman086)

    Hi

    Our host had some downtime.

    Please check now, it should be fine.

    Thread Starter edtorrey

    (@edtorrey)

    Hi Aman, yes, confirmed working, and now the license issue message is also gone.

    While we are talking, I want to give some feedback. This situation demonstrates a risk to your subscribers for direct to server licensing tests. I get why and support protecting intellectual property. I also urge best practice to protect your subscribers from their site’s malfunction by trapping connection errors in your code and then choosing another outcome than to fail on timeout.

    The connection-dependent test also incurs to time delay in page load. I am not a programmer any more. I never programmed in PHP. Is there a way to lazy-load the task so that the Plugins and Update pages run more quickly instead of waiting for your license check?

Viewing 3 replies - 1 through 3 (of 3 total)
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