License Key showing Disabled

  • Resolved mdashfakfaysal

    (@mdashfakfaysal)


    1 year, 11 months ago

    My Lifetime License has been revoked. I want to know the reason why it has been done so. As far as I know, I haven’t done anything wrong other than installing GP on my client sites and the number of sites does not even exceed 100 let alone 500. So, why this type of behavior? I have paid 219$ for this? This is a little bit unsettling. Please help me with this.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi there,

    if you have a license issue then you need to contact us via the from provided at the following URL:

    https://generatepress.com/contact/

    Thread Starter mdashfakfaysal

    (@mdashfakfaysal)

    I did, but no reply yet. Waiting.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    The developer cannot and must not help you here.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://generatepress.com/contact/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Your email will be answered when our account team is available. Please afford us a little patience as it our holiday season at this time.

    Last weak I’d faced same issue on my site, i recovered it after checking some simple steps, If your GeneratePress license key is showing as disabled, there could be a few different reasons for this. Here are a few possible solutions:

    1. Make sure that you are using the correct license key. The license key is case-sensitive, so make sure that you have entered it correctly.
    2. Make sure that you are using the license key on the correct domain. The license key is tied to a specific domain, so it will only work on that domain. If you have moved the site to a different domain, you will need to deactivate the license key on the old domain and then activate it on the new domain.
    3. Make sure that you are using a valid license key. If you have recently renewed your license and are using an old license key, it may no longer be valid. In this case, you will need to use the new license key that was provided to you.
    4. If you have tried all of the above and your license key is still showing as disabled, you may need to contact the GeneratePress support team for further assistance. Remember in yours prayers
Viewing 5 replies - 1 through 5 (of 5 total)
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