License key can only be used once

  • Resolved Terry J

    (@texasbiz)


    4 months, 2 weeks ago

    Hello Friends.

    As the topic title states: License key can only be used once on a domain/install.

    Example: person has two (or more) products from us, they attempt to install a second version on same domain, they cannot.

    We have the max installs set to 4 (Number of domains/installs in which this license can be used.), but the license key can only be used 1 time. In the past the license key could be used up to 4 times.

    Something has changed in plugin past updates. Please have devs investigate this, really causing some major issues.

    Thank you for your time.

Viewing 1 replies (of 1 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for reaching out to us.

    We have the max installs set to 4 (Number of domains/installs in which this license can be used.), but the license key can only be used 1 time. In the past the license key could be used up to 4 times.

    Has anything changed in your site or server prior to this issue? For example: Did you update some plugins that might cause this issue? Was your sever updated that might cause this issue? Did you make some changes to the plugins’ code?

    Regards.

Viewing 1 replies (of 1 total)
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