License emails not send

  • Resolved gutaputa

    (@gutaputa)


    1 year, 6 months ago

    Hi, we are using a credit card payment processor. We want to send license emails only after the order is marked as “Complete”. When a customer submit an order in the frontend it will have a status “Pending Payment” after the customer submit his credit card details and successfully pay for it the order status will be marked as Complete automatically.

    Our problem is that the license email is not send after order marked as complete. I really need this to be done. Need to make sure no email is going to be send if status is not marked as “Complete”

    I can edit the plugin, add any code if you guide me.

    How to tiger this automatically?

    WC()->mailer()->emails['LMFWC_Customer_Deliver_License_Keys']->trigger($order->get_id(), $order);

    Thank you

Viewing 1 replies (of 1 total)

  • Hi @gutaputa

    I hope you are doing well.

    You need to update the Order Status in Settings of our plugin; The “Define license key delivery” setting allows the user to configure which order status changes will trigger the license key delivery. By default, only “Completed” is enabled.

    For more details you can read documentation here.

    Thanks and regards,
    Support Team – WPExperts

Viewing 1 replies (of 1 total)
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