Lesson Video not Appearing

  • Resolved grantly

    (@grantly)


    5 years, 3 months ago

    Dear Tutor LMS,

    I have loved working with your platform. It is beautifully made.

    I have run into what I think might be a small bug. When I am “taking a course” (better said – demo-ing a course I have made), I run into an issue when clicking from when lesson to another. The issue is that the video iframe won’t render on the page. A quick inspection shows that the server is serving all the url/CDN info for my video, however the video player won’t render.

    It should be noted that refreshing the page will make the video appear, so it seems the issue is only in the javascript not in the content being served. If you could potentially look into this issue and let me know if you find anything.

    Best,
    Grantly

Viewing 1 replies (of 1 total)

  • Hello @grantly,

    Thanks for your genuine appreciation.

    Can you change the video hosting platform for the sake of diagnosis. I tried with Youtube video clips and found switching from one lesson to another a seamless experience.

Viewing 1 replies (of 1 total)
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