Lesson holdover in cloned course

Hi @rwpett

Are you using a page builder to create your course? It may be that you’ve created a template and this is why you won’t see the image.

Kindly confirm if you use a page builder template.

Thank you ??

Hi Toyin,

We are using WordPress’s native block editor.

Thank you
Ron

Hi @rwpett,

Thank you for clarifying that.

Could you please send us your LifterLMS System Report?

Use services like Imgur, Dropbox, or Pastebin to share screenshots, system reports, and logs. Remember that this is a public forum. If you don’t want your URLs, server paths, and other potentially sensitive information posted publicly and archived indefinitely you should blur or remove this information from your logs and screenshots before posting.

Thank you ??

Here is the Lifter LMS system report.
Wordpress
——————————————-

Home Url: https://……..
Site Url: https://……..
Login Url: https://………..
Version: 5.5.3
Debug Mode: Yes
Debug Log: Yes
Debug Display: Yes
Locale: en_US
Multisite: No
Page For Posts: Not Set
Page On Front: View my course enrollments (#10) [https://rabbithill.olt4you.ca/]
Permalink Structure: /%postname%
Show On Front: page
Wp Cron: Yes

Settings
——————————————-

Version: 4.7.1
Db Version: 4.7.1
Course Catalog: Membership Catalog (#8) [https://……../memberships]
Membership Catalog: Membership Catalog (#8) [https://……../memberships]
Student Dashboard: View my course enrollments (#10) [https://……../]
Checkout Page: Purchase (#9) [https://……../purchase]
Course Catalog Per Page: -1
Course Catalog Sorting: title,ASC
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order
Site Membership: Not Set
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: no
Password Strength Meter: yes
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: optional
Checkout Phone: hidden
Checkout Email Confirmation: yes
Open Registration: yes
Registration Names: required
Registration Address: optional
Registration Phone: hidden
Registration Voucher: required
Registration Email Confirmation: yes
Account Names: required
Account Address: optional
Account Phone: optional
Account Email Confirmation: yes
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: CA
Currency: CAD
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: no
Email From Address: doug@……..
Email From Name: ……..
Email Footer Text:
Email Header Image:
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: yes

Gateways
——————————————-

Manual: Disabled
Manual Logging:
Manual Order: 1

Server
——————————————-

Mysql Version: 5.5.60
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 1000
Php Max Upload Size: 64 MB
Php Memory Limit: 268435456
Php Post Max Size: 67108864
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 30
Php Version: 7.2.34
Software: Apache
Wp Memory Limit: 40M

Browser
——————————————-

HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36

Theme
——————————————-

Name: Adney
Version: 1.0.10
Themeuri: https://xylusthemes.com/themes/adney
Authoruri: https://xylusthemes.com/
Template:
Child Theme: No
Llms Support: No

Plugins
——————————————-

1&1 WP Assistant: 4.0.0
Activity Log: 2.6.0
Import and export users and customers: 1.16.3
LifterLMS: 4.7.1
PDF Embedder: 4.6.1
WP Crontrol: 1.8.5
Xylus Toolkit: 1.1.0

Integrations
——————————————-

BbPress: No
BuddyPress: No

Template Overrides
——————————————-

Hi @rwpett

I was unable to see any issue from the system report.

Could you please temporarily switch to a default theme like Twenty Twenty and deactivate all other plugins except LifterLMS to see if this issue still occurs?

Let me know as soon as you can.

Thank you ??

Since I haven’t heard back from you in a week I’m going to mark this thread as resolved. Don’t worry, if you have more questions or still need help just hit reply and let me know!

Have a great day!