Legacy REST API

Hi Guido,

Thank you for your message, I hope you are having a nice day so far.

Our integration utilizes the legacy REST API at present. I notified our developers about this planned change to WooCommerce 9.0 so they can implement the necessary updates.

In the article you shared, it’s stated WooCommerce 9.0 will be released in June 2024. Additionally, the latest version released on their GitHub release page is 8.3.1: https://github.com/woocommerce/woocommerce/releases

If you have any further questions, please feel free to let me know here, or open a support case with our Customer Support team: https://support.sendcloud.com/hc/en-us/articles/360046514071-How-to-get-support-from-Sendcloud

Wishing you a pleasant day ahead.

Kind regards,

Matthew

Sendcloud.

Hi Matthew,

So we still have some time left until the removal.. Thanks!

Guido

Hi Matthew, thanks for confirming my suspicions that Sendcloud is still using the legacy API. I had a chat with the paid customer support and they tried to convince me that my settings were wrong. Please keep us updated when the new version will be available.

Hi,

FYI: there’s a plugin avaibale for users that still use the old Legacy REST API after WooCommerce 9.0 is released. Check this link. But hopefully Sendcloud will update their plugin before that.

Guido

Hi taenzerdigital and Guido,

Thank you both for your posts.

Our team currently has upgrading our integration for WooCommerce 9.0 on their roadmap, as well as testing the compatibility of the Legacy REST API plugin.

Please ensure the Sendcloud plugin in your WooCommerce backend has Enable auto-updates?selected to receive any necessary updates.

If you have any further questions, please feel free to let me know here, or open a support case with our Customer Support team:?https://support.sendcloud.com/hc/en-us/articles/360046514071-How-to-get-support-from-Sendcloud

Wishing you a pleasant day ahead.

Kind regards,

Matthew

Sendcloud.

Good afternoon.
WooCommerce 9.0 has arrived and the Sendcloud plugin is still using the Legacy REST API. Do we know an approximate date when you will stop using it? To this day it is the only plugin I use that continues to do so.
Thank you so much.

Hi @sendcloudbv,

Do you have an update on this?

Guido

Hi @samuelibon and @guido07111975 ,

Thank you both for your patience.

We are working on the new version of the plugin (which will not make use of the Legacy API anymore). Currently the plan is to have a beta release by the end of July 2024.

If you are interested in being updated about this, feel free to contact us via support so that we can keep you in the loop.

Additionally I want to reassure you that, upon upgrading WooCommerce to version 8.8 or newer, the Legacy REST API compatibility plugin is automatically installed and enabled, meaning that no compatibility issue should arise with the Sendcloud plugin upon upgrading to WC 8.8 or newer.

As usual, if you have further questions, you can let us know here or open a support case with our Customer Support team:?https://support.sendcloud.com/hc/en-us/articles/360046514071-How-to-get-support-from-Sendcloud

We will be happy to assist.

Best regards,

Riccardo | Sendcloud Technical Support

Good morning, I wanted to know if then upgrade was done.

Hello @luigire ,

Thank you for reaching out.

At the time of writing, we are in the very final stages of testing for the new version of the plugin. To stay up to date on the release date of V2 plugin, I kindly invite you to refer to our changelog: https://releaselog.sendcloud.com/changelog

Any news about the new plugin release will be available on the above mentioned changelog.

Should you have additional questions, you can let us know here or open a support case with our Customer Support team:?https://support.sendcloud.com/hc/en-us/articles/360046514071-How-to-get-support-from-Sendcloud

I wish you a pleasant day!

Best regards,

Riccardo | Sendcloud Technical Support

When will it be available. I’m waiting 4 months ??

Hello @nortom ,

Thank you for your message.

I understand your concerns regarding the timeline for the plugin update and how this impacts your operations.

Our development team is dedicated to resolving this as quickly as possible, and we are still in the final stages of testing the new version of the plugin. Unfortunately, we have no exact date on when the plugin will be released, but we aim for a release before the end of the year.

Once the new update is released, it will be mentioned in our Changelog page.

If you have further questions or issues, you can reach out to our Customer Support Team: https://support.sendcloud.com/hc/en-us/articles/360046514071-How-to-get-support-from-Sendcloud

I wish you a very nice day.

Jeremy | Technical Support Team

Any update?

Hello @nortom

Thank you for your reply.

I’m sorry for the delay, but our development team is actively working to resolve the last issues to ensure a smooth, bug-free transition to the new version of our WooCommerce module. We’re doing everything we can to release the Beta version as soon as possible.

When the new version is available, we will send a communication email to our users.

If you have further questions or need assistance, feel free to reach out to our Customer Support Team here: Sendcloud Support.

I wish you a very nice day.
Jeremy | Sendcloud

Hi,

Is there an update on the issue? It’s been going on for over a year now and we’d like to disable the Legacy API.

Thanks in advance!