“Leave your feedback!” banner won’t go away

  • Resolved robmaric

    (@robmaric)


    1 week, 1 day ago

    Help others to fight spam with Anti-Spam by CleanTalk – leave your feedback!
    SHARE YOUR FEEDBACK
    Still have spam? Already posted the review

    This won’t go away. I tried clicking the little X, I tried clicking “Already posted the review” and it just won’t go away

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Vadim

    (@usr1)

    Hello @robmaric,
    Please specify which site you see the “Leave your feedback!” banner on. We would like to look at the settings and license of your plugin.

    Thread Starter robmaric

    (@robmaric)

    Thanks for the fast reply. It’s g-mee.com

    Plugin Support Vadim

    (@usr1)

    Please, try clear the website cache, and refresh the page. Does the issue persist?

    gregsgraphics

    (@gregsgraphics)

    Yes… it still persists. Cleared Firefox cache, refreshed page. VERY annoying. My site is awesomeheadlights.com I’m a paid member.

    Thread Starter robmaric

    (@robmaric)

    Yes it persists after clearing cache.

    Plugin Support Vadim

    (@usr1)

    Hello @gregsgraphics, @robmaric

    We’ll check the banner preformance for errors and come back to you with feedback within 3 business days.

    Plugin Author Denis

    (@shagimuratov)

    Hello @robmaric @usr1 @gregsgraphics we have fixed this issue on our end. Could you please click,

    WordPress Console -> Settings -> Anti-Spam by CleanTalk -> Synchronize with Cloud.

    Does it help?

    Thread Starter robmaric

    (@robmaric)

    Logging in today, without doing anything, I don’t see the banner showing at all any more. Could it have synchronised automatically? If so it must have worked. Thank you!

    Plugin Author Denis

    (@shagimuratov)

    @robmaric yes, the plugin pushes and pulls data from the cloud automatically. Thank you for the confirmation!

    Yes… seems to be back to normal for now. Thanks.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    @gregsgraphics thank you for the confirmation.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    The edits we made on our side were temporary and will be reversed in 1-2 weeks.

    To permanently resolve the issue, we made changes to the plugin and released version 6.45.2. This version is available for update in the WordPress catalog.

Viewing 12 replies - 1 through 12 (of 12 total)
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