Leave a Review, Maybe later, Don’t show again – Won’t Go Away

Yeah. That’s not cool. It’s supposed to stay away and is in the detailed plugin guidelines for plugins on this site.

@markwolters @rogierlankhorst Hello! Is there something going on with the admin notices not being dismissed for this plugin? That is what this user is reporting and (as I know you know) is a plugin guideline violation if the nag notice is not dismissible.

I’ve not installed or looked at the plugin yet to check. Can you help your user please?

Hi @sirlouie,

The notice is dismissed using an ajax call. It works fine in all our tests. I’ve had some reports from users that the review doesn’t dismiss, but haven’t been able to reproduce it myself.

Nevertheless, we are changing the review dismiss method to use a $_GET instead. This change will be released in 1-2 weeks. I had this same issue with Really Simple SSL, and the change to $_GET seems to have resolved the issue.

I suspect that in some cases another plugin is causing a jquery error, breaking the ajax dismiss, but haven’t been able to confirm this suspicion.

So no, @jdembowski, there is no guideline violation, but probably a plugin conflict. If you manage to reproduce the issue, please let me know!

As a temporary workaround, you can add
update_option('wpsi_review_notice_shown', true);

to your functions.php

Let me know if you have any questions!

I think we can push out a patch for this next week.

All,

Thank you for the quick attention and proposed solution. Upon your suggestion of a plugin conflict, I took the time to run the following test with each plugin aside from WP Search Insights:

1. Disable the plugin
2. Click the Dismiss button on the nag screen
3. Refresh the page

When I did this, I discovered that the conflict seems to lie within the “Limit Login Attempts Reloaded” plugin (v 2.13.0) by WPChef. Once I disabled that plugin, Dismissed the nag, and then refreshed, the nag was gone!

I don’t know what the specifics are to fix it on their end, but should I post this on their plugin’s Support page? Thanks again!

@sirlouie great you found the cause!

We will run some tests ourselves, now we can track down the issue!

As our scheduled update uses a different dismiss method, the problem will be resolved anyway. If needed we’ll contact their plugin support.

Thanks for your input!