LearnPress update – We need to update your database to the latest version.

  • Hello,
    I have upgraded learnpress to . It is asking for database upgrade. When I start for that a list of activities starts. It get stuck at
    “Backup Tables learnpress_user_items, learnpress_user_itemmeta, learnpress_question_answers, postmeta, options”
    after 60% progress , it throws a error
    The response is not a valid JSON response.
    Please help. Because of this enrolment functionality is not working.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi,

    Please be sure you use the latest version of LearnPress to update and you can try to disable all plugins except LearnPress and click update one again.

    Thread Starter iitian

    (@iitian)

    Still the same error. I disabled all plugin. Learnpress version is 4.1.0 . it is not able to take table backup. I tried with manual back up of table as well , but did not work. Same error The response is not a valid JSON response after 60 % progress of tables backup

    Hello,

    I am featching same with our Eikra Theme also default theme check the screenshot

    using the latest version 4.1.0

    https://prnt.sc/1agwn4d

    https://prnt.sc/1agxnrx

    Please check the issues.

    Thanks

    Plugin Support brianvu-tp

    (@briantp)

    Hi @techlabpro1

    Please go to LearnPress -> Tool -> Database -> click to re-upgrade database https://prnt.sc/1ah39od

    • This reply was modified 3 years, 8 months ago by brianvu-tp.
    Plugin Support brianvu-tp

    (@briantp)

    Hi @iitian,

    Please enable WordPress debug log then send for us debug_log file to we can check your issue.

    Thread Starter iitian

    (@iitian)

    Hi ,
    dubug log is not getting generated for this issue.

    Hi, RadiusTheme has your problem solved with re-upgrade?
    I’m using your Eikra theme, having the same error https://prnt.sc/1agwn4d.
    then I did the re-upgrade and my site is broken now, can not login or go to dashboard.

    @fscolab Thia is coming from LearnPress data migration. For theme support you can create a ticket on our website.

    I have same problem with LearnPress Plugin laste version 4.1.5

    Plugin Warning: LearnPress update – We need to update your database to the latest version.
    But when I go to LearnPress > Tools > Database > Upgrade Database (or Reupgrade Database) the Update do Not works!

    From my Courses page: https://www.tecnorel.com/courses/
    Select one Course: https://www.tecnorel.com/courses/corso-di-chitarra/

    If I click on “Buy Now” I have this error:
    Table ‘Sql1596794_1.wp575_learnpress_user_items’ doesn’t exist

    I disabled All Plugin and also change WP Themes but problem not solved.
    Please can somebody help to fix this problem ?
    thank you

Viewing 9 replies - 1 through 9 (of 9 total)
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