• mynerdywebguy

    (@mynerdywebguy)


    We use learnpress and PMPro together, bother using the woocommerce checkout addons.

    When someone places and order every part of woocommerce is working.

    If they are buying a single course, is shows up just fine. There is an order in Woocommerce, and one to match within the Learnpress>orders screen. Further the user can go to their LP-profile page and see/use the course.

    THE ISSUE by comparison happens when they purchase a membership. The Woocommerce order works fine, PMPro makes them a member, and Learnpress>orders has an order, BUT the “purchased” column reads (no item) and the order is empty. Not in the woocommerce side, only in learnpress order. BUT that make the user unable to access any content after buying their membership unless I manually make an order (in learnpress) with the individual courses in there.

    What should I work on to fix this? It’s all Thimpress plugins and theme except for a few plugins that I have already disabled to test. It doesn’t show up as fixed with any number of plugins turned off.

    Thank you for your help! This all worked great before until a recent round of updates.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Do you use the latest version of Paid Membership Pro add-on for LearnPress?

    Thread Starter mynerdywebguy

    (@mynerdywebguy)

    Yes, Everything is up-to-date. Currently running Version: 2.5.7

    Plugin Support brianvu-tp

    (@briantp)

    The latest version of Paid Membership Pro add-on for LearnPress is 3.1.16

    Thread Starter mynerdywebguy

    (@mynerdywebguy)

    Okay, I was reading the wrong addon, That plugin is indeed up to date. While troubleshooting, a new issue has presented itself as well, adding a new course to the membership level seems also not to have granted access to existing members

Viewing 4 replies - 1 through 4 (of 4 total)
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