learnpress course page not found

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  • Plugin Support brianvu-tp

    (@briantp)

    Hi ravenbougaardt,

    Thank you for reaching out to us!

    Based on the information you’ve provided, we’ve created a test user account on your site and enrolled in the courses you mentioned. From our testing, we did not encounter the issue you described. Please refer to this video for our demonstration.

    If we’ve misunderstood your issue, could you kindly provide more details about the error? It would be especially helpful if you could share screenshots or a video of the issue occurring. This will allow us to better understand the situation and provide the most accurate resolution.

    Looking forward to your response!

    Best regards,
    Brianvu-tp

    Thread Starter ravenbougaardt

    (@ravenbougaardt)

    Thank you for your feedback i rolled back our site and its working fine now i didnt update the learnpress?plugin (Version 4.2.7.3) as i think that was the problem that the course page was not found.

    Plugin Support brianvu-tp

    (@briantp)

    Hi ravenbougaardt,

    Thank you for your feedback!

    Just to confirm, are you still using LearnPress Version 4.2.7.3, or have you updated to the latest version (4.2.7.5)? Did updating resolve the issue for you?

    Looking forward to your response!

    Best regards,
    Brianvu-tp

    Thread Starter ravenbougaardt

    (@ravenbougaardt)

    good day we still using Version 4.2.7.3 , when i updated and used 4.2.7.5 i got that error?

    Plugin Support brianvu-tp

    (@briantp)

    Hi ravenbougaardt,

    Thank you for your response and for letting us know about the issue!

    Based on your feedback, it seems the issue may be related to a logic error or compatibility issue within LearnPress Version 4.2.7.5. To investigate this thoroughly and provide a tailored solution, we recommend that you create a free support ticket through our official forum.

    Please visit our forum and click on the “Support” section to create a ticket with the subject line “ravenbougaardt – learnpress course page not found” Our development team will then take a closer look and work to resolve this issue as quickly as possible.

    We appreciate your understanding and look forward to assisting you further!

    Best regards,
    Brianvu-tp

Viewing 5 replies - 1 through 5 (of 5 total)
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