Learning mode – IP address

  • Resolved prometheus512

    (@prometheus512)


    1 year, 6 months ago

    Hello everyone, I have a couple of questions about Wordfence, specifically pertaining to learning mode.

    Under allowlisted URLs there is a section for an IP address. Does each user’s IP need to be reflected there to be able to perform that action? And if so, can the IP address be added manually?

    Learning mode was first ran 4 years ago on the website that I’m having issues with (403 error specifically). If I run learning mode again will it override any previously established rules?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @prometheus512, thanks for your question.

    When viewing the current allowlist, the IP is present for logging purposes to show whether the rule was added manually by an administrator clicking the false-positive dialog or the site itself whilst in Learning Mode.

    Learning Mode can be run again without affecting existing rules, as we appreciate plugins can be added over time that may require certain functions allowlisting should they trigger false-positives. We just recommend on more established sites that you attempt to test the path(s) causing issues so that you can return the firewall to “Enabled and Protecting” ASAP.

    If that doesn’t work, you can confirm if the issue is caused by a Wordfence firewall rule or block by taking a look at your Live Traffic. Do timestamps of your test visits to the page match blocked actions? You should be able to see which rule is causing the block by clicking that line (or “eye” icon) to expand it. Sometimes you are presented with a “ADD PARAM TO FIREWALL ALLOWLIST” button here that could solve any problems going forward. This button automatically inserts the URL and its required params to the Allowlisted URLs section of the plugin.

    I hope that helps you out!
    Peter.

    Thread Starter prometheus512

    (@prometheus512)

    Thank you so much! That helped to clarify things!

    Plugin Support wfpeter

    (@wfpeter)

    No worries @prometheus512, happy to help.

    If you have Wordfence questions in future, by all means start up a new topic and we’ll be happy to help you out.

    Peter.

Viewing 3 replies - 1 through 3 (of 3 total)
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