Leads not consistently synced to Marketo.

  • When entering an email address, we see it get saved to the list in Gravity Forms, but they do not consistently sent to Marketo.

    For example,

    I enter one email (using Chrome on my desktop)), it gets added and synced.

    I enter a second email (using Chrome on my desktop), it gets added but does not get synced.

    I enter one email (using iOS Safari on my iPhone), it gets added and correctly synced.

    I enter one email (using Firefox on my desktop), it gets added but does not get synced.

    At first we thought maybe it was allowing only one email per munchkin cookie. But the last entry through that out of the water as I had never used Firefox to access the site at all prior to trying to add an email.

    We have tried switching the Lead Identifier option from Munchkin to email, and still no change in behavior.

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