Leaderboard Shortcode won’t generate

  • Resolved mtwill

    (@mtwill)


    10 months, 4 weeks ago

    The leaderboard shortcode will not generate. When I create a MyCred leaderboard through Learndash and fill in all the info (select a course, select point type, etc.) the shortcode area just continues to say “Please select point type & Please fill based on & Please add to select”.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @mtwill,

    Thanks for contacting us,

    I hope you are doing well, We’ve informed our technical team about your issue, and they will work on it promptly. When we receive their response, we will get back to you. Our team is here to assist you. Thank you for your patience.

    Thanks & Regards
    WP Experts Support Team

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @mtwill,

    Please install the updated plugin on your site. After updating the plugin please discard your existing leaderboards and create a new leaderboard.

    Here is the updated plugin: Download link.

    If you have any questions, feel free to reach out. We’re here to assist you.

    Thank you

    Thread Starter mtwill

    (@mtwill)

    Hi Mizra, I followed your instructions but I am still having the same issue.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @mtwill,

    To escalate your case, please create a ticket on our official website so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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