Lead time not working for the start of the day

  • I’ve set the lead time to 40 minutes for delivery.

    Restaurant opens at 3pm, users are allowed to select 3pm as a delivery time, even at 2:59pm. It should be 3:40pm. How do I fix this?

    It works fine when users use the site during the locations operating hours, but not before the restaurant opens.

    Many thanks

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  • Plugin Support kennethbryanlim

    (@kennethbryanlim)

    Hi @denhamt98

    The lead time represents the preparation time required before the delivery window. For example, if you offer a 3 PM time slot and have a lead time of 40 minutes, the latest time a customer can select that slot is 2:20 PM. If the current time is 2:25 PM, the 3 PM slot should no longer be available.

    If you’re experiencing any issues with this functionality or need further assistance, please don’t hesitate to submit a support ticket via https://orderable.com/contact/.

    Thank you!

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