Lead Capture Pop-Up Not Working

  • I am working on my bosses website to add the KvCore Plugin, and everything is working ok, except when it comes to the lead capture pop-up for anything. It goes dark and the pop-up comes up, but it just freezes and I cannot type anything into it or click anything. Everything just locks and freezes and I cannot get a hold of anyone to find out where the issue is. Is it the plugin or something on our site? Otherwise it works great for our needs. Anyone have this same issue and a possible fix?

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  • Check the css for overlay. I’ve been able to resolve all issues with this plugin by inspecting css.

    Recently ran into this issue myself. Our specific use case was that we were placing a kvcore shortcode within a block (div, main, &c.) and the backdrop (the darkening element) was being placed outside that block in the root document body. Since both the popup modal and the backdrop are set up with position:fixed, the backdrop (z-index:100089) takes precedence over the block (z-index:0) containing the popup modal, even though the popup modal has a z-index of 100090. This is a known function (issue?) of html and css.

    The way I wound up having to fix it was by changing this line (393) in /public/bootstrap/js/dist/modal.js:
    $$$1(this._backdrop).appendTo(document.body);
    to:
    $$$1(this._backdrop).appendTo(this._element.parentNode);
    so that the backdrop is rendered relative to the popup modal instead of it’s containing block. (we had to rebuild /public/js/dist/frontend.min.js in order for the change to work)

    This is definitely not a good solution to the problem, but it might be helpful to the package maintainers.

    • This reply was modified 1 year, 9 months ago by kodell. Reason: grammar
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