LD migration stuck at course

  • Hi

    I tried to migrate LD courses but it always gets stuck in the middle. Please take a look.

    Can you help advise what needs to be done here?

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

  • Dear @futureyoon

    We apologize for the inconvenience caused. Please try increasing the execution time and input values on your server, then attempt to migrate from LD to Tutor LMS again. If you have any questions or need further assistance, please don’t hesitate to contact us.

    Thank you.

    Thread Starter futureyoon

    (@futureyoon)

    I increased up to 5min… still no luck.. not sure how to solve the issue..

    Dear @futureyoon

    Server limitations can cause issues like this. Even though you increased the time to 5 minutes, your server may not have enough resources to complete the task. It may be helpful to contact your hosting provider for assistance with this issue.

    Thank you.

    Thread Starter futureyoon

    (@futureyoon)

    Hmm… I built it on AWS where i can control all the resources. I checked the usage of resources never hit the bottleneck in any area memory / cpu..

    so there must be something else blocking..

    Just quick check

    If my LD course contains H5P contents in its lesson, will it be migrated to Tutor LMS via this tool?

    Dear @futureyoon

    It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://www.themeum.com/support/ for assistance.

    Thank you

    Thread Starter futureyoon

    (@futureyoon)

    I dropped an email at [email protected]

    Please help further. Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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