lazyloaded images never display

  • Resolved Egl

    (@egletiere)


    1 month, 1 week ago

    Hello! I am having an issue with the plugin and maybe you can help:

    When activating lazyload the feature works (id adds the tag) but the images are not displayed on the frontend as the img url is changed as you can see in these images. Any help is appreciated.

    before lazyload activation: https://imgbox.com/4MfMbhWi

    after lazyload: https://imgbox.com/00y5XLRs

Viewing 15 replies - 1 through 15 (of 23 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter Egl

    (@egletiere)

    Report number: GGFDFHPG

    Report date:?02/19/2025 19:05:45

    LazyLoad is off for the above reason

    • This reply was modified 1 month, 1 week ago by Egl.
    Plugin Support qtwrk

    (@qtwrk)

    do you have other plugin , or theme comes with lazyload ? because with our lazyload option disabled, I can still see some kind of sign indicates there is a different lazyload feature in place

    Thread Starter Egl

    (@egletiere)

    Not to my knowledge… I have a class named lazyload but i don’t think that’s the issue

    And I also have this in functions.php: add_filter(‘wp_lazy_loading_enabled’, ‘__return_false’);

    Plugin Support qtwrk

    (@qtwrk)

    do you see error message or warnign in browser dev tool console ?

    Thread Starter Egl

    (@egletiere)

    No

    Plugin Support qtwrk

    (@qtwrk)

    I mean when you enable the lazyload , is it currently enabled ?

    Thread Starter Egl

    (@egletiere)

    I’ve enabled it now for testing and issue still happens:

    Plugin Support qtwrk

    (@qtwrk)

    ehhh? I don’t see lazyload is active

    Thread Starter Egl

    (@egletiere)

    I’ve enabled it only to take those screenshots.

    I will enable it again right now.

    Please take into consideration that MANY images are exluded from lazyload because of these issue. If I remove them from exclusion they won’t display on the front-end.

    • This reply was modified 1 month, 1 week ago by Egl.
    Plugin Support qtwrk

    (@qtwrk)

    I still don’t see lazyload in place …

    Thread Starter Egl

    (@egletiere)

    Most images are excluded from lazyload as this is a live site and we cannot have images not display.

    If you want to see the issue go to homepage and search for “cross-separator.svg” – I’ve specifically removed it from Media Excludes

    • This reply was modified 1 month, 1 week ago by Egl.
    • This reply was modified 1 month, 1 week ago by Egl.
    Plugin Support qtwrk

    (@qtwrk)

    could you please create a stage site and swtich to storefront theme , see if it works there ?

    Thread Starter Egl

    (@egletiere)

    That is what I’ve done since yesterday and indeed the theme seems to cause the issue because lazyload works fine with Storefront. (on the other had other plugins lazyload fine with this theme)

    However, I’ve tried absolutely everything to get it to work with the current theme but can’t seem to figure it out… there are no errors in the console, JS is completly reverified, no conflicts, no plugin incompatibilities, i’ve even reinstalled wordpress, tried different LS cache plugin versions and still the litespeed js does not execute to add the litespeed-loaded … img are not displayed and stuck with data-lazyloaded=”1″.

    Could you point me in a direction to look for a solution?

    PS I’ve also noticed that the LQIP cron doesn’t run even though the others work fine

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigte further.

Viewing 15 replies - 1 through 15 (of 23 total)
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