• Resolved Triptikon

    (@triptikon)


    In the lazy loading settings, only the “Appearance” option works. Spiner and placeholder do not work on all settings

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @triptikon,

    I’m not sure what you meant by “Appearance” option, I suppose you meant the “Animation” option under Smush > Dashboard > Lazyload > Display & Animation, right?

    I could notice anomalies regarding this when tested with Spinner and placeholder, I’m double-checking with our Smush team regarding the workflow to see if there is anything specific being missed or not in the plugin side.

    Will keep you posted once I get further feedback asap.

    Kind Regards,
    Nithin

    Thread Starter Triptikon

    (@triptikon)

    thanks. I will wait for a decision. You can also give your team the idea of implementing the watermark option)

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @triptikon

    I hope you are doing well.

    We made some tests and the Spinner are working, but if the image load fast sometimes we can’t notice it, for example on a cached page.

    The transition is visible on incognito mode on the first load, once there is less cache.

    But we still waiting for the developer confirmation and running more tests, we will keep you posted.

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @triptikon

    I hope you are doing well.

    I can see our team made some extra tests, you can slow down the connection to check if this will work for all images:

    https://monosnap.com/file/v4VDepYHaC1BE9r0jeMEkDEHOHp1bJ

    It will simulate a slower connection and the spinners would be visible.

    Best Regards
    Patrick Freitas

    Thread Starter Triptikon

    (@triptikon)

    @wpmudevsupport12 hello! I’m not sure if I understood correctly what this is about. But in any case, the spinner still doesn’t work.

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @triptikon ,

    My colleague meant that on a fast connection, images will load fast and the spinner won’t be visible.
    What he showed on screenshot allows to throttle connection so images would need more time to load and hence the spinner phase will be longer and allow us to see it.
    Did you try that method?

    kind regards,
    Kasia

    Thread Starter Triptikon

    (@triptikon)

    Sorry, but I can’t figure out which browser or program to check this in. Also, my site doesn’t use any caching plugins. And the images do not appear immediately – at least 4 seconds pass. In theory, just at this time, a spinner should appear in their place. But it doesn’t happen

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @triptikon,

    If the images take so much to load then you should be able to see the spinner indeed, could you share a link to page where we can see this so we can check what might be going on?

    Cheers,
    Predrag

    Thread Starter Triptikon

    (@triptikon)

    @wpmudev-support1 I don’t really want to publish the site URL directly. Could you specify a page with an email where I can send it, and where it will be surely read?

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @triptikon

    I hope you are doing well.

    Could you please send me an email to [email protected] using this template:

    Subject: “Attn: Patrick Freitas”

    Message: link back to this thread for reference

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @triptikon

    I hope you are doing well.

    As I replied on the email, the issue is that the images are background images, for those the plugin won’t lazy load, I suggest contacting the theme provider and suggest to use HTML image tag instead of the background image.

    Let us know if you have any additional question.
    Best Regards
    Patrick Freitas

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @triptikon,

    We haven’t heard from you for a while now, seems that you were able to solve this issue?

    I’ll mark this thread as resolved. If not, please feel free to re-open this thread.

    Regards,
    Nithin

Viewing 12 replies - 1 through 12 (of 12 total)
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