Lazy Load not working

  • Resolved guidotg

    (@guidotg)


    2 years, 4 months ago

    Hi, my homepage has an horizontal slider with several images offscreen, left and right of the viewport. I have disabled lazy loading feature provided by the slider plugin and enabled lazy on SGO but I the images are not lazy loaded by SGO.
    Please how can I fix this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gergana Petrova

    (@gpetrova)

    Hello @guidotg,

    I have checked on my end and it appears you have excluded Shortcodes media type, using the Exclude Media Types from Lazy Load function within the SGO plugin.

    In order for the images on the slider to be lazy loaded, you should remove the Shortcodes from the excluded list.

    While the Dynamic caching is disabled for Staging copies and the change will be reflected immediately, make sure to test the page in a different browser in order to avoid any local cache.

    Best Regards,
    Gergana Petrova

    Thread Starter guidotg

    (@guidotg)

    Hi Gergana, thank you for your reply.
    Before asking for help I removed the shortcode from the excluded list, but that makes the slider not loading at all.
    Can you please check and let me know if I am missing something?
    Thank you

    Plugin Support Gergana Petrova

    (@gpetrova)

    Thank you for the update, @guidotg.

    I was able to recreate the reported behaviour on my end as well and it appears there’s another setting/plugin interfering with the slider’s visualisation once the lazyload is enabled.

    Please submit a support ticket from your SiteGround account, referencing the topic here, so our team can further debug the application.

    Best Regards,
    Gergana Petrova

    Plugin Support Gergana Petrova

    (@gpetrova)

    Hello @guidotg,

    Since the case was investigated further and discussed in your support ticket within your SiteGround Client Area, please refer to the ticket in question for more information on the described issue.

    Best Regards,
    Gergana Petrova

Viewing 4 replies - 1 through 4 (of 4 total)
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