• Resolved KeithRowley

    (@keithrowley)


    Hello,
    After much effort, I’ve decided to ask for help. I am using a Thrive Theme on an independent WP site. I have All in 1 WP security. IS there any known reason (in general if not specifically) that Lazy load will not work? PageSpeed Insights consistently telle me it’s not working.
    Thank you
    Keith Rowley

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I can see from source code there is lazy load, and it does work in desktop view, but not sure what’s going on with mobile view.

    Does your theme have lazy load ?

    Could you please provide the report number ?

    Thread Starter KeithRowley

    (@keithrowley)

    Report number: HHVFKZMO

    Report date: 03/13/2019 05:17:05

    I thought I had it sorted but it appeared again!

    The problem is inconsistent and disappears then comes back. I tried disabling Asset cleaner completely but the lazy load problem persists on mobile. Thanks so much for the support.
    Keith

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please enable advance debug log to your IP , purge all cache and then access your home page, then check your log , it should says something when processing image lazy load.

    Best regards,

    Thread Starter KeithRowley

    (@keithrowley)

    I went in as instructed and cleared the log as well (I noticed some statements saying lazy load bypassed). I emptied cache in website and browser and loaded the page. There is no mention of ‘lazy’ anywhere in the log. Tx.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please submit a ticket here, we will dig it deeper.

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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