Layouts not getting applied

  • Resolved arrowheader

    (@gauchan)


    2 years, 2 months ago

    Hi, I installed BetterDocs and I am not able to apply any of the layouts (Both Category and Single Doc). As you can see from the screenshots (link below), I see the bare bone layout but am not able to apply the specific layout designs. When I apply either of the two Category layouts, nothing happens and there is no change.

    When I go to SINGLE DOC layout and apply that, still there is no change.

    Please see screenshots below and my comments.

    View post on imgur.com

    I am on WordPress 6.1.1 and the latest BetterDocs version 2.3.4

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @gauchan

    I hope you’re doing well. Sorry for the inconvenience caused. The issue is occurring with the recent Elementor version.
    However, Our dev team is already working on it. Hopefully, it will be fixed soon. And then I will get back to you with the update soon.

    Thanks for your patience!

    Thread Starter arrowheader

    (@gauchan)

    @mahbubshovan Ok, please let us know when you have the new version released that will fix this issue. Thank you!

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @gauchan

    I hope you’re doing well. I wanted to let you know that we have released a new version of our plugin that includes a fix for the issue you were experiencing. You should now be able to use the plugin without any problems.

    I appreciate your patience, and have a great day!

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @gauchan

    Hope you are doing well. It has been some time since we last heard from you, and we presume that your issue has been resolved. As such, we are closing this matter.

    We hope you have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)
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