Layout problem potentially crashed with Flatsome theme

  • I am using Flatsome theme and I have identified a problem recently. When I add a product into the shopping cart, then the short description of that product displays below the main menu and above the slide banner in the homepage and also in the my-account page. It does not happen every time. Sometimes it appears but sometimes it doesn’t.

    I have checked that when I disable the pricing Deals for Woocommerce plugin, then it looks fine. But once activated, the problem arises. Is there any sort of crash between the flatsome theme and this plugin?

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author vark

    (@vark)

    Hi,
    No reports of any issue with any theme or formatting.

    Suggest that there is actually a conflict with another module which may be causing the issue in your theme.

    Suggest a full module conflict test:
    – deactivate all plugins except Woo and Pricing Deals
    – test.
    – if all good, add plugins back in 1 at time, testing as they are added, until the conflicting module is identified.
    Best,
    Vark

    (PS – If you do have a module conflict, it may boil down to choosing between the 2 conflicting modules…)

    Thread Starter hase913

    (@hase913)

    I have tried to disable all plugin except Woocommerce and Pricing Deals, the problem still exists. And I have tried to deactivate the Pricing Deals, then it is fine.

    It appears there are some conflicts between the Flatsome theme and the Pricing Deals.
    Flatsome has recently updated to version 3.x.

    Plugin Author vark

    (@vark)

    Hmm… Flatsome is a pay theme produced by UX Themes.

    They may have indeed introduced something in their new version which conflicts with Pricing Deals.

    Suggest using Web Developer tools or something like it, to investigate the CSS issue, when it occurs in your testing.

    Hi. I have just installed the Pricing Deals plugin to test, and had another issue that I was looking for a solution for here, and saw this post.

    I am also using the Flatsome theme and saw that the same thing is happening to me – random text from a product is being displayed above the Slider Banner on my homepage.

    Something to do with: <div class=”page-header-excerpt”> </div>

    Seems very intermittent, as I just closed and opened my site again, and the text isn’t there..

    Did anyone find a solution to this?

    Plugin Author vark

    (@vark)

    Hi,
    If you never want to see that div, you can use the following CSS:
    .page-header-excerpt {display:none;}

    However, if you just want that div not to display only in that location, then you can find the owning div id or class, and include it as a preceding qualifier.

    Best,
    Vark

Viewing 5 replies - 1 through 5 (of 5 total)
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