• Resolved Optimizr

    (@william-greatman)


    Even though home page layout is fine for primary language page, it is broken on secondary language (Thai) page.

    1. It is fine for admin account

    2. and it would go back to normal for public if I clear server’s Nginx cache and 10 web booster cache.

    But the problem is I don’t know when it would happen and I don’t want to clear the caches every time. Here are some screenshots of /th/ page. Please let me know how can I fix this.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Dear @william-greatman ,

    It seems like some CSS files on your website are facing issues when optimized. Please, choose the solution based on your needs from the below 3 options: 

    1. You can locate the conflicting CSS files and exclude them from 10Web Booster using <u>this guide</u>.?
    2. You can disable the Critical CSS, CSS aggregation or CSS minification option from the Website Booster > Settings section. You can find more information about the Settings of 10Web Booster<u> in this guide</u>.?

    Before checking the results, please, make sure to clear the website cache from the Settings section and from Cloudflare CDN section if you have it enabled.
    Regards, Mane

    Thread Starter Optimizr

    (@william-greatman)

    Dear Mane,

    Thank you for your insightful reply. You only gave me 2 options when you said there were 3. Or is 3 just they typo?

    With your two options, I don’t want to go with the second one because it would slow down the website a bit.

    So, here is what I found with the option 1. The css files are likely to be generated by Siteorigin page builder and they look like this

    https://digitalagencybangkok.com/wp-content/uploads/siteorigin-widgets/sow-features-default-950e030b78a0-79.css?ver=6.6.1

    and like this

    https://digitalagencybangkok.com/wp-content/uploads/siteorigin-widgets/sow-features-default-950e030b78a0-12486.css?ver=6.6.1

    The first one is for English language side for “About Digital Agency Bangkok Co., Ltd.” section on home page and the second one is for Thai language side for the same section. The last parts of the CSS files such as (-79.css and -12486.css) seems to be dynamic and changing periodically.

    So the question is, how can I exclude those css files with dynamic names? Thank you again for your support.

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi @william-greatman ,
    Thank you for the details. My apologies, the number 3 was a typo. ??

    Unfortunately Dynamic CSS cannot be excluded, as it changes dynamically. Thus, in case of dynamic CSS we kindly ask to proceed with the second option.

    Thank you for your understanding.
    Regards, Mane

    Thread Starter Optimizr

    (@william-greatman)

    It turns out that those are not dynamic file names and your first suggestion fits well for this case. This issue is resolved. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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