Layout and Sections Error ‘Import Failed Please Try Again’

  • Resolved ralywa

    (@ralywa)


    2 years, 5 months ago

    When I try to import a Gutenverse page layout or section, I receive the error ‘import failed please try again.’ I began with the Zeever theme and received the error on all pages except the home page and contact page, so I switched to the Photology theme and am receiving it on all page templates and sections. I am unable to create pages besides the home page due to this. I tried to deactivate plugins but still having the same issue.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Yoga

    (@yogajegstudio)

    Hello @ralywa

    Thank you for reporting this.
    We will try to fix it as soon as possible.
    Which templates do you want to import from Gutenverse Library?
    So we could prioritize to fix those templates first.

    Thread Starter ralywa

    (@ralywa)

    Thank you, I would like to import all of the layout templates for the Photology theme.

    • This reply was modified 2 years, 5 months ago by ralywa.
    Plugin Author Yoga

    (@yogajegstudio)

    Hello @ralywa

    You should be able to import Photology layout templates now.
    If you still have any question or issue, please let me know.

    Thank you.

    Thread Starter ralywa

    (@ralywa)

    The layouts are still not importing

    Plugin Author Jegstudio

    (@jegstudio)

    hi @ralywa, I believe @yogajegstudio mean is with the newest plugin update fix the issue. so please update the plugin to the latest version.

    Thank you

    Plugin Author Yoga

    (@yogajegstudio)

    Hello @ralywa

    It’s been a while since you replied.
    Do you still have any issue with importing template?

    Please let me know.

    Thank you.

    Plugin Author Yoga

    (@yogajegstudio)

    We haven’t heard from you for a while.
    I will close the topic for now.
    If you still have any issue, please let me know and I will reopen the topic.

    Thank you.

    I am also having this problem. I’m on version 1.71 of Gutenverse. None of the sections will import and I’m getting the same error.

    Plugin Author Yoga

    (@yogajegstudio)

    Hi @lovemalice

    Please create a new topic so we can fully assist you there.
    And could you also send screenshot of the error there?

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
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