Latest WordPress update keeps breaking my site

  • Hi there-

    Earlier today I was prompted to update my WordPress site to 4.3; I accepted the update and then my site turned white. All of my urls (e.g. /wp-admin, as well as the public-facing pages) are just white.

    I had my hosting service roll back to a prior version of the site after being unable to do it myself, and then stupidly thought I would make the update to 4.3. I’m on a different computer now, had just had a tech support person look at it, etc. You know how this story ends: My site went down and I’m back on hold with tech support to ask for the rollback.

    Any idea why this is happening and what I should do? Am I just doomed to never update WP again?

Viewing 4 replies - 1 through 4 (of 4 total)

  • You can change WP_DEBUG to true in wp-config.php file to see error

    Thread Starter amybphd

    (@amybphd)

    Thanks. Do you know how I access that? Normally I go into Bluehost to do it but it’s telling me I have no WordPress installation at all, so no files to be seen.

    The problem is likely a bad plugin: I had to remove the “WP Ban” plugin in my case. Usually I try to debug these things by checking the PHP error log, but I have no idea if you’re able to do this on your hosting…

    Thread Starter amybphd

    (@amybphd)

    Ahh, I also use WP Ban. I wonder if that’s the culprit. The guy at Bluehost restoring the site is advising me to disable plugins before updating.

Viewing 4 replies - 1 through 4 (of 4 total)
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