Latest WordPress 6.2 post not showing

  • Resolved mihrich

    (@mihrich)


    1 year, 7 months ago

    WordPress 6.2.
    Ecwid Ecommerce Shopping Cart 6.11.6

    With the latest update of WordPress 6.2. the Ecwid Ecommerce Shopping Cart plugin began to break the post page on the single.php template (the post is empty between the header and footer)

    single.php template code:

    <?php

    get_header();

    while (have_posts()) :
    the_post();
    the_content();
    endwhile;

    get_footer();

    When does it break?
    If, with the Ecommerce Shopping Cart plugin running, on the page of any post, put the Gutenberg block “Post image”

    When does it start working?
    If you disable the Ecwid Ecommerce Shopping Cart plugin or remove the Gutenberg “Post Image” block

    There are no errors in errors.log.

    Help me please!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support ecwid_team

    (@ecwid_team)

    Hi, this is Ecwid by Lightspeed Support Team, thank you for contacting us.

    May I ask you to share the link to the page where I can see the issue to investigate the case further? Or, perhaps, you can send us the screenshot of how the issue is reproduced from your end – this will help us with the investigation a lot; just in case, here is how to take a screenshot: https://www.take-a-screenshot.org
    Look forward to hearing from you!


    Thread Starter mihrich

    (@mihrich)

    Thanks guys for the quick response!

    Today I tested on pure WordPress 6.2 and the native WordPress Twenty Twenty 2.2 theme and received the same oddity as I have on the site.

    Here is what you need to put in order to reproduce the error:

    WordPress v.6.2
    Theme WordPress Twenty Twenty v.2.2
    Ecwid Ecommerce Shopping Cart v.6.11.6 (You may not log in)
    Polylang v.3.3.2

    Create post.
    Add “Featured image” on the right
    Add a “Featured image” Gutenberg block to the page

    https://www.awesomescreenshot.com/image/38542148?key=8f165dc84e5343fbcd74416a66a3b524

    Go to the post page and you won’t see anything between “Header” and “Footer”

    Now if you turn off either the Polylang plugin or the Ecwid plugin, then the content between the “Header” and “Footer” will appear.

    Also, the content between the “Header” and “Footer” will appear if the Gutenberg block “Featured image” is removed from the post with the Polylang plugin or Ecwid plugin enabled.

    Everything starts working with the Polylang + Ecwid + Gutenberg “Featured Image” block if you put any block theme.

    • This reply was modified 1 year, 7 months ago by mihrich.
    • This reply was modified 1 year, 7 months ago by mihrich.
    • This reply was modified 1 year, 7 months ago by mihrich.
    Thread Starter mihrich

    (@mihrich)

    Hi guys! Sent information to [email protected] to access the test. Were you able to find any errors?

    Thread Starter mihrich

    (@mihrich)

    Hello!

    I have replied to you at [email protected]

    The site is new, the theme is native to WordPress, two plugins Ecwid and Polylang, a few new posts. You confirm that the Ecwid plugin works correctly. Then I think that the problem is in the Polylang plugin.

    Plugin Support ecwid_team

    (@ecwid_team)

    Hi, thank you for the reply. 

    We have tried to reproduce the issue once more, yet, did not manage to do it.

    Could you please try to delete the theme that was used to reproduce the issue, and then set it up again? This might help to resolve the issue. 

    Also, perhaps, contacting Polylang Support Team can clarify the situation. If any additional details are needed, feel free to let us know. 

Viewing 5 replies - 1 through 5 (of 5 total)
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