• ejbevan

    (@ejbevan)


    Since update to latest version KC and WordPress, KC has stopped working:

    1. KC gets stuck on “King Composer is initializing” screen on Woocommerce page types e.g. Checkout. When I view these pages public code from KC is visible:

    ; while ((ax = this.indexOf(what)) !== -1) { this.splice(ax, 1); } } return this; }”]
    ; while ((ax = this.indexOf(what)) !== -1) { this.splice(ax, 1); } } return this; }”]

    2. KC dialog does not load properly on other page types – see screen shot

    Screenshot

    3. Add new element dialog is empty – there are no widgets to add

    Screenshot 2

    Please help !

    Thanks
    J

    • This topic was modified 8 years ago by ejbevan.
    • This topic was modified 8 years ago by ejbevan.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi ejbevan,

    Thank you for your inform.
    we will check then inform you asap.

    Best regards,

    Anthony

    Thread Starter ejbevan

    (@ejbevan)

    Thank Anthony look forwards to hearing from you

    Cheers
    J

    Hi ejbevan,

    Thank you for your inform.
    I think that problem is from theme.
    I just check with default theme and with Woocommerce, it works well.
    Please check screenshot https://prntscr.com/ec2i9h

    You can join our facebook group to help more on support https://www.facebook.com/groups/kingcomposer/

    Looking forward to your reply.

    Best regards,

    Anthony

    Thread Starter ejbevan

    (@ejbevan)

    Anthony

    I have disabled custom theme and activated WordPress Twenty Forteen theme but this does not solve the error. Problem still exists as in screen shots.

    Have tried disabling all plugins as well – same problem. What should I troubleshoot next?

    Thanks
    J

    Hi ejbevan,

    Thank you for your inform.

    Please post your question into our group facebook and then send us the error log on Console tab of browser.
    Please follow guide to enable the console log.

    I just install Woocommerce and KC and with default theme. It works

    Looking forward to your reply.

    Best regards,

    Anthony

    Thread Starter ejbevan

    (@ejbevan)

    Anthony – thanks I will do.

    The error I receive in console is:

    Uncaught TypeError: Cannot read property ‘system_only’ of undefined
    at Object.eval (eval at m.template (load-scripts.php?c=0&load[]=jquery-ui-selectable,jquery-ui-droppable,hoverIntent,common,admin-bar,j…:396), <anonymous>:120:17)
    at Object.c [as _components] (load-scripts.php?c=0&load[]=jquery-ui-selectable,jquery-ui-droppable,hoverIntent,common,admin-bar,j…:396)
    at Object.template (kc.builder.js?ver=2.6.10.1:1354)
    at HTMLLIElement.add (kc.builder.js?ver=2.6.10.1:487)
    at HTMLLIElement.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:3)
    at HTMLLIElement.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:3)
    (anonymous) @ VM13189:120
    c @ load-scripts.php?c=0&load[]=jquery-ui-selectable,jquery-ui-droppable,hoverIntent,common,admin-bar,j…:396
    template @ kc.builder.js?ver=2.6.10.1:1354
    add @ kc.builder.js?ver=2.6.10.1:487
    dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:3
    r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mo…:3

    Thanks
    J

Viewing 6 replies - 1 through 6 (of 6 total)
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