Hello @ardaniela
We need more details about the issue you’re encountering, as it’s difficult to determine the problem without additional information. Could you specify where the problem occurs? Does it result in a fatal error? If so, where did you notice this error?
Beyond this, please provide a complete system report. You can obtain this report by following these steps:
- Go to WooCommerce > Status.
- Click on ‘Get system report’.
- Then, click ‘Copy for support’.
Once you have the report, please paste it into our PrivateBin and paste here the link to the paste. This will allow us to review your system’s state in detail and provide you with specific guidance on resolving the issue.
Kind regards,
Krystian