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  • Thread Starter hbk747

    (@hbk747)

    Also, I just checked on another staging website. There are 4 updates and I updated 3 (not Redux) and everything works fine.

    So I am guessing Redux is related to some clash or something.

    Still awaiting your kind response.

    Thank you

    Plugin Author Kev Provance

    (@kprovance)

    We have no way of knowing how theme authors integrate Redux into their themes. Some do it correctly, some don’t. If you are having an issue that does NOT relate to a specific error generated by Redux, you must contact your theme’s author. Since it is their theme, the support responsibility to falls on them to determine why you are having issues with the theme. If THEY determine the problem is with Redux, and 99% of the time, it’s usually not, then they’ll need to file a report with us, including the evidence that the problem lies with Redux. We are unable to support individual themes and users of those theme. It;s just not possible to do so.

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