Latest updates 4.8.3 & 4 cause fatal error with WooCommerce

  • Resolved siwhyatt

    (@siwhyatt)


    1 week, 2 days ago

    If I update to either of the latest versions of Astra I get a fatal error:

    [12-Nov-2024 08:42:31 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_review_count() on null in /home/greenpasturefarms.co.uk
    /public_html/wp-content/themes/astra/inc/compatibility/woocommerce/class-astra-woocommerce.php:687

    I’ve had to roll back to 4.8.2 for now. I have Astra Pro v 4.8.4 activated.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @siwhyatt,

    Thank you for bringing this to our attention. We identified the issue at the earliest, and our developers have released an updated version of the Astra theme with a fix. Could you please try updating to the latest version and check if this resolves the issue?

    If the issue persists, please reach out to us through our Support Portal with all the details, including a link to this thread, so we can take a closer look at your site.

    Best regards,
    Aradhy ??

    Thread Starter siwhyatt

    (@siwhyatt)

    Thanks. I’ve updated to the new release and all seems to be working fine.

    Thread Starter siwhyatt

    (@siwhyatt)

    Forgot to mark resolved.

    Hi @siwhyatt,

    Thank you for the update!

    I’m glad to hear that the issue is resolved on your end! Don’t hesitate to open a new ticket in case further assistance is required.

    Kind regards,
    Aradhy ??

Viewing 4 replies - 1 through 4 (of 4 total)
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