Latest update (v2.8.10) gives upload bug

Hi @albenaabigail,

This is not a bug, but a feature! ?? Jokes aside, EML has more strict policy on allowed mime types since v2.8.10.

Please let me know this font file extension and mime type. Also, what is the role of a user that is uploading it?

Thank you!

Best,
-Nadia

Hey, the font was .ttf – a type I have uploaded millions of times. The role – administrator. Thats why it was very strange why wasn;t able to uploaded it.

Hi @albenaabigail,

Thank you! I’ll look into the issue and there will be a solution.

Best,
-Nadia

Hi @albenaabigail,

It’s fixed, an update is coming. I am doing some final tests.

Best,
-Nadia

Thank you so much! When I make the update I will inform you if everything is OK ??

Hey @albenaabigail,

How are things going now with v2.8.11?

Hi! I will try and let you know <3

Hi, I just updated to the last update – still doesn’t allows me to upload a ttf file! This becomes really annoing

Hi @albenaabigail,

Please send me the file you are trying to upload to [email protected]

WordPress does not allow to upload fonts by default. To allow uploading such file types I need to validate it’s exactly ttf, not something else. Since v2.8 and prior to v2.8.10 such validation was absent that created risks of uploading untrusted file types disguised as fonts.

EML does not allow this anymore and will not allow in the future. So, either you help me to make file types validating proper or get annoyed and use some other plugin.

Best,
-Nadia

Hi, thanks for you answer! I already sent you the requested email ?? Hope to find out soon what is causing this issue ??

Hi @albenaabigail,

Thank you! Of course, it will be fixed, and the solution will be found. Thank you for assisting!

Best,
-Nadia

Hi @albenaabigail and/or everyone interested.

Per a few similar complaints and some research with other users:

To allow uploading fonts please use font/ttf MIME type for ttf font files in WP admin on Media > MIME Types admin page (provided by EML).

The same applies to other font types like otf or woff. Use font/otf and font/woff respectfully.

If you already have ttf in your admin and its MIME type looks like application/ttf or anything else not starting with font/ this would not work. Neither EML nor WP will consider such files as a font and will not inspect or verify such file types at all.

In case you already have this row in your admin just delete it, save options, and then re-create with:

ttf as extension

font/ttf as MIME type

and other options at your discretion.

A better and more user-friendly admin that will not require a user to know MIME types is coming.

@albenaabigail if you still experience issues uploading fonts after following this instruction, please let me know.

Best,
-Nadia

• This reply was modified 6 months, 3 weeks ago by webbistro.
• This reply was modified 6 months, 3 weeks ago by webbistro.

Hi everyone!

Further communications and research revealed that there is still an issue with uploading fonts through Divi Builder. A new version with the fix is coming.

Best,
-Nadia

Hi everyone!

v2.8.14 with the Divi compatibility fix was just released.

Best,
-Nadia

Hey! I just tested and worked perfectly! Thanks for your support!