Latest update riddled with issues

  • Resolved syd805

    (@berdeks)


    1 year, 8 months ago

    Hi,

    I am disappointed to see that the latest update 5.0.2 is riddled with so many issues. While submitting the form, user are getting a critical error but the form does get submitted successfully. However, email notifications are not triggered.

    Please refer to the image below:

    https://prnt.sc/jEMUY7WQ8nlm

    Several users are reporting issues and in response, you continue to release updates without thoroughly testing them before release.

    This is the second time I have downgraded to version 4.3.25?and won’t be updating to the latest version anytime soon.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Lukman Nakib

    (@pyrobd)

    Hello Syd,

    We are sorry for the inconvenience. We would really appreciate it if you can help us to reproduce the issue you can share your debug log file info ,or it will be best if you can open a ticket here https://wpmanageninja.com/support-tickets/ and let me know the ID, resolving this issue is a high priority to us.

    Thank you for your patience.

    Thread Starter syd805

    (@berdeks)

    Hi Lukman,

    As mentioned previously, I have downgraded Fluent Forms version on live website. I am unable to reproduce the issue on staging website and this exactly is the problem with the latest update. Random errors are appearing at random times without any apparent reason.

    I have therefore decided to stay with the old version until I feel confident to update at a later date.

    Thanks

    Plugin Author Lukman Nakib

    (@pyrobd)

    I understand, just for debugging purposes can you tell me which plugins you are using and is there any server-side and client-side caching system like Cloudflare, lightspeed cache, or anything else?

    Thanks

    Thread Starter syd805

    (@berdeks)

    Hi Lukman,

    Plugin support team already has admin access to staging site for another related issue (ticket # 71757). Website address is:

    waitarabasc.com.au

    I am using LiteSpeed cache.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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