Latest update causes White Screen of Death

Hi Chris,

Do you have any messages in the PHP error log, if it is enabled? And if you remove only the Wordfence files at wp-content/plugins/wordfence/, and re-install within wp-admin, does it work then?

-Matt R

Hi Matt,

Sorry I don’t have any php error logs and no if I reinstall via the wp-admin page I get the same problem, I tested before logging the ticket.

Cheers,
Chris

Ok, thanks. I’m not sure whether you mean that php error logs are not enabled, or that there are no new entries in an existing log.

7.4.8 contains only a small change that should fix an issue that some users were having in 7.4.7. It’s possible some of the data wasn’t fixed if updating multiple plugins at the same time, or potentially issues with caching plugins or other settings.

If you’re able to run queries in phpmyadmin or mysql, can you try this query, and let me know what the result is?
select length(val) from wp_wfConfig where name = 'emailedIssuesList';

If the value it shows is more than a couple of MB, you can use this query to clear that value:
delete from wp_wfConfig where name = 'emailedIssuesList';

(If you have a different WP database prefix, or if your wordfence tables have all lowercase letters, you may need to adjust these queries.)

-Matt R

Thanks for that, I’m not in a position to check ATM, I’ll check later today and get back.

and no I do not have php error logging enabled.

Cheers

Thanks for that the value was over 7MB, deleted and re-enabled Wordfence and all is good now.

Great, thanks for the follow-up too! Let us know if you run into any other issues.

-Matt R