Latest Update caused a problem with QA Cost of Goods & Margins

  • Hello,

    When I updated to your latest update of Shelf Planner 0.5.0 caused a problem with your QA Cost of Goods & Margins plugin which not showing any data, Kindly find the below picture for more information.

    https://ibb.co/Kxx4H5s

    I will deactivate till the next update, Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Shelf Planner

    (@shelfplanner)

    Hi,
    We’re looking into this and will get back with a fix as soon as possible.-

    Thanks!

    • This reply was modified 3 years, 2 months ago by Shelf Planner.
    Thread Starter Ahmed Jadelrab

    (@jadolyo)

    Hi,

    I reactivated the plugin again and went through the installation process then opened the interface and it gave me the below information same empty.

    https://ibb.co/rfScX2v

    Should I remove the QA Cost of Goods & Margins plugin which is making a conflict with it?

    Update: Can you make some function to synchronize the cost price from QA Cost of Goods plugin to the Shelf Planner Unit Cost Price filed?

    I think that’s the problem maybe.

    Plugin Author Shelf Planner

    (@shelfplanner)

    We found the issue, it was related to a conflict with ajax that caused the reports to present incorrectly.
    (It’s fixed in the latest version 0.5.1)

    We also made a sync between the old cog plugin and the new Shelf Planner tables, so all history that was created before installing Shelf Planner is present.

    With regards to the syncing of cost prices, we did not include that (yet), but the easiest way is to export the Excel file in ‘Settings’ and upload them into the Product Management – ‘Settings Import/Export’ in the Shelf Planner pages.

    Let us know if this doesn’t work, we’re happy to find another solution in that case ??

    Thread Starter Ahmed Jadelrab

    (@jadolyo)

    Hi,

    Yes, Export and import functions are working fine, We just need to add the right values in the right place in the excel sheet and everything works fine, Thank you.

    Plugin Author Shelf Planner

    (@shelfplanner)

    Perfect!
    Thanks again and let us know if there is anything else we can help you with.

    Thread Starter Ahmed Jadelrab

    (@jadolyo)

    Hi again,

    I am really tired I was debugging all night what was causing this problem and I found your plugin was causing this critical issue, 500 Server Internal Error.

    https://imgbb.com/f2NYpWV

    WordPress version 5.8.3
    Current theme: Flatsome Child (version 3.0)
    WooCommerce: 6.1.0
    PHP version 7.4.25

Viewing 6 replies - 1 through 6 (of 6 total)
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