• Hi there,

    It’s been working quite nicely for a while now, but after the latest update the feed stopped working. So I rolled back to the previous version and the feed works again. We all have backups, right?

    This is one good reason to not enable automatic updates. My backups happen all automatically, but I do all other updates manually, then verify myself. Because sometimes these things happen, and only a human can see if there is a problem. If you have too many websites to manage yourself, then hire more humans and don’t automate too much.

    • This topic was modified 6 years, 1 month ago by Sean. Reason: Removed useless info
Viewing 8 replies - 16 through 23 (of 23 total)
  • Ahh, great to know- thank you so much I will look into this.
    Thank you for your time!

    oorr90

    (@oorr90)

    Hey there,

    I am having the same issue as @buildupteardown (I just checked out her page and mine looks to have the same error) – my feed is continually loading. I’m not seeing any errors in the Console.

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey oorr90,

    Sure there are a few things that might cause the continually loading icon to display. You can try looking at our related FAQ: https://smashballoon.com/my-photos-wont-load/

    Otherwise, if you send a link to your site, I can let you know what the issue is as well.

    – Craig

    oorr90

    (@oorr90)

    @craig-at-smash-balloon Here is a page from my site with the issue. Thanks for your help!

    https://sexedwithsarah.com/about/

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hello again,

    It looks like the JavaScript file for the plugin is missing from the page. My guess is that your theme is missing the wp_footer() function. You can either try adding it or you could also enable the setting “Are you using an AJAX theme?” as this will force the file to be included on the page.

    Thanks,

    Craig

    chikako777

    (@chikako777)

    Hi, I’ve followed way in this feed but still not able to load my instagram feed after the last update. Do you have another way to solve this situation?
    https://srilankagohan.com/

    Thank you

    chikako777

    (@chikako777)

    Hi
    It worked normally after trying to revert to the previous version!
    thank you.

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey chikako777,

    Would it be possible for you to update and then send a link so I can take a look? It’s difficult to troubleshoot the issue unless it’s occurring. Let me know if you’d like to try that!

    – Craig

Viewing 8 replies - 16 through 23 (of 23 total)
  • The topic ‘Latest update broke the feed’ is closed to new replies.