Update breaks Customizer

  • Resolved Justa Mia

    (@y2kpeanut17)


    4 years, 5 months ago

    Yoast SEO 14.8.1 breaks the wordpress customizer. It loads but it’s completely blank. I’ve deactivated plugins one at a time to confirm that yoast is causing the issue.

    • This topic was modified 4 years, 5 months ago by Justa Mia.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @y2kpeanut17 ,

    We are sorry to hear that you’re having issues with our plugin. Yoast SEO 14.8.1 is an outdated version. Can you please update to the latest 15.0 version and see if that resolves your issue?

    Thread Starter Justa Mia

    (@y2kpeanut17)

    Hi, just to clarify:

    I was on 15.0. I rolled back incrementally until I found a version that didn’t break the customizer. 14.8.1 and later all break it.

    Hi @y2kpeanut17 ,

    Thank you for the clarification. We tested this on a fresh installed website with only Yoast SEO 15.0 running but we cannot replicate the issue. This might be an isolated case. Can you please perform a conflict check?

    Let us know how it goes.

    Thread Starter Justa Mia

    (@y2kpeanut17)

    Hi, I found the conflict manually. It’s caused by an outdated plugin, ‘ShortCodes UI’

    It’s going to be a pain to redo all my custom shortcodes manually, but I guess it needs to be done sooner or later.

    I appreciate the incredibly quick responses from your team. You guys are really on top of things.

    Plugin Support devnihil

    (@devnihil)

    @y2kpeanut17 You’re welcome, and thanks for confirming that you’ve found the source of the conflict. We are going ahead and marking this issue as resolved but please let us know if you require any further assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Update breaks Customizer’ is closed to new replies.