Latest Update Breaks Checkout

  • Resolved texo

    (@texo)


    4 years, 7 months ago

    Latest update breaks the site with a wordpress critical error.
    Error log says this:

    PHP Fatal error: Uncaught Error: Call to undefined method ParcelPerfectApiPayload::factorise() in /home/username/public_html/wp-content/plugins/the-courier-guy/Core/ParcelPerfectApiPayload.php:322

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author talenttcg

    (@talenttcg)

    Hi @texo,

    Kindly try version 4.2.1? 4.2.x is a major update.
    If this is still not working, would you be able to share staging login details directly with us at [email protected]?

    A version of 4.1.x is available here for your production site should the above not currently be compatible in the meantime.

    Thread Starter texo

    (@texo)

    I tried version 4.2.1
    The checkout page still produces the same error:

    PHP Fatal error: Uncaught Error: Call to undefined method ParcelPerfectApiPayload::factorise() in /home/username/public_html/wp-content/plugins/the-courier-guy/Core/ParcelPerfectApiPayload.php:322

    Plugin Author talenttcg

    (@talenttcg)

    @texo, is it possible to share access details directly with [email protected] or [email protected]? We will do our best to get this sorted for you ASAP.

    Are you able to use 4.1.0 for your production site in the meantime?

    Plugin Author talenttcg

    (@talenttcg)

    @mbezuidenhout, merging in your issue into a single thread. Kindly awaiting access details (or sever and theme details) so we can get this resolved for you ASAP.

    Thread Starter texo

    (@texo)

    Th error was being caused by some combination of defaults for global package not being set or incorrect settings for product per parcel. It appears to be working correctly, now that we have figured that out. Thanks for your efforts, they are appreciated, Talent.

    Plugin Author talenttcg

    (@talenttcg)

    Glad to be of service!

Viewing 6 replies - 1 through 6 (of 6 total)
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