• Resolved Entify Designs

    (@dabookbinder)


    so when i updated the plugin and went to edit a page i found the mce toolbar and the editor itself had all been squished over to the left side of the page with a giant block of padding on the right squishing it over. trying to enter fullscreen mode broke it further. suggestions for next steps or debugging? i inspected it to look for buggy css but couldn’t find any

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Joseph W

    (@joe9663)

    Hi @dabookbinder, sorry to hear about squished toolbar following the recent update.

    My first suspicion is that the new full screen editing tools added in the 1.15.0 release are having some kind of conflict with one of the other plugins installed on your website. Could you send us a list of all of the plugins currently installed and activated on your website so we can investigate this potential compatibility issue?

    Thank you for your patience while we get this sorted out and please let us know if you have any additional questions for us along the way.

    Plugin Support Jesse Owens

    (@jessecowens)

    Hello @dabookbinder

    I wanted to update you on this issue. We’ve identified the underlying cause of the problem.

    This issue occurs when several buttons are added to the MCE controls. We’re tracking the bug in this GitHub issue.

    There are a couple of ways you can troubleshoot right now. You can use a plugin like WP Rollback to revert Post and Page Builder back to the previous version, or temporarily disable some plugins that are adding buttons into MCE. Common ones are Jetpack’s “Contact Form” module, which adds a form button, and shortcode plugins.

    We’ll be releasing an update to fix this as soon as possible.

    Plugin Support Jesse Owens

    (@jessecowens)

    Hi Dabookbinder-

    We haven’t heard back from you in about a week, so I’m marking this topic as resolved. We’ll be releasing an update to fix this bug in the next few days.

    Also experiencing this problem looking forward to the update!

    Plugin Support Jesse Owens

    (@jessecowens)

    Hello @aaronbarnett and @dabookbinder

    Post and Page Builder 1.15.1 has been released with a fix for this bug, thank you for your patience while we got it out for you.

    Broken for me as well now – can’t edit anything. Tail of error log below:

    [Sun Dec 26 09:40:16.004723 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #3 /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-assets.php(414): Boldgrid_Editor_Assets->enqueue_drag_scripts(): /dh/cgi-system/php80.cgi
    [Sun Dec 26 09:40:16.005152 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #4 /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-assets.php(66): Boldgrid_Editor_Assets->enqueue_scripts(): /dh/cgi-system/php80.cgi
    [Sun Dec 26 09:40:16.005488 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #5 /home/apierce/niade.com/wp-includes/class-wp-hook.php(303): Boldgrid_Editor_Assets->enqueue_scripts_action('post.php'): /dh/cgi-system/php80.cgi
    [Sun Dec 26 09:40:16.005768 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #6 /home/apierce/niade.com/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array): /dh/cgi-system/php80.cgi
    [Sun Dec 26 09:40:16.005998 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #7 /home/apierce/niade.com/wp-includes/plugin.php(470): WP_Hook->do_action(Array): /dh/cgi-system/php80.cgi
    [Sun Dec 26 09:40:16.006283 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #8 /home/apierce/niade.com/wp-admin/admin-header.php(102): do_action('admin_enqueue_s...', 'post.php'): /dh/cgi-system/php80.cgi
    [Sun Dec 26 09:40:16.006567 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #9 /home/apierce/niade.com/wp-admin/edit-form-advanced.php(425): require_once('/home/apierce/n...'): /dh/cgi-system/php80.cgi
    [Sun Dec 26 09:40:16.006797 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #10 /home/apierce/niade.com/wp-admin/post.php(206): require('/home/apierce/n...'): /dh/cgi-system/php80.cgi
    [Sun Dec 26 09:40:16.006909 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #11 {main}: /dh/cgi-system/php80.cgi
    [Sun Dec 26 09:40:16.007284 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215:   thrown in /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-theme.php on line 279: /dh/cgi-system/php80.cgi
Viewing 6 replies - 1 through 6 (of 6 total)
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