latest posts not displaying

  • macpheek

    (@macpheek)


    3 years ago

    Hi, my last 2 posts aren’t displaying. I’ve gone into the plugin options and clicked re-authenticate but they still aren’t showing
    are you able to help?
    thanks in advance

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Dear friend,

    Please note, the Facebook Feed plugin has been updated. Could you please update the plugin and check if you are still experiencing the issue?

    Thanks!

    Thread Starter macpheek

    (@macpheek)

    Hi, thanks for your reply
    I’ve updated the plugin but my feed still isn’t updating
    Do you have any other suggestions?

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Could you please try the following steps? It will most likely resolve the problem, however, I should note, that the feeds you have created will be removed.

    ? Go to Facebook Feed WD and press Uninstall.
    ? Navigate to Plugins page and delete Facebook Feed WD
    ? Reinstall and actvate it.

    Afterward, please authenticate with your account and recreate your feeds.

    Thanks!

    Thread Starter macpheek

    (@macpheek)

    Hi, I removed the feed and readded it and it’s OK now. I’ll keep an eye on it and hope it updates next time.
    One last question, is there any way to add a ‘show more’ button to load more posts?

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Currently, we have an issue with Facebook plugin, it is under Facebook’s compliance review, this is probably the reason for your issue.
    This is a standard flow to keep Facebook platform and community safe.
    It might take a week until this issue will be resolved.
    We are really sorry for any inconvenience caused.
    We’ll additionally inform you, once the plugin is live again.

    Thanks!

    Thread Starter macpheek

    (@macpheek)

    OK thanks for your help
    ??

    Thread Starter macpheek

    (@macpheek)

    Hi, I don’t suppose you have a status update on this?
    My feed still isn’t pulling in the newest posts so I keep having to remove it and readd it

    Same issue. My newest posts load only after I reset the cache. More issues!

Viewing 8 replies - 1 through 8 (of 8 total)
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