Latest plugin version (1.9.9) cause an error with WooCommerce v8.8.2

  • Alessandro

    (@ax3lfernus)


    6 months ago

    Hello,

    last night WordPress updated your plugin to v1.9.9.
    However, the update caused the following error on my E-Commerce:

    Warning: strpos0: ago empty in /public_html/wp-content/plugins/woocommerce/src/Utilities/PluginUtil.php on line 160

    This error does not allow me to access the wordpress admin page, and in order to access the site, I had to disable it.

    Best Regards.

    • This topic was modified 6 months ago by Alessandro.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Al-Amin

    (@alamin56649)

    Hello Alessandro Annese,

    Thank you for reaching out to us. I would like to inform you that we have conducted testing on the latest version of Product Carousel Slider & Grid Ultimate for WooCommerce (v1.9.9.9) with the latest WooCommerce (v8.8.2), and we have not been able to replicate the reported issue on our end. The plugin appears to be functioning seamlessly without any discernible issues.

    It appears that the issue you are experiencing may be unique to your site. In order to provide you with more effective assistance, we kindly request that you create a support ticket and grant us temporary access to your site. This will enable us to conduct a more thorough investigation and offer more appropriate guidance to resolve the issue. To create a support ticket, please visit: https://wpwax.com/contact/

    We eagerly anticipate your response and the opportunity to assist you further.

    Best regards,
    Al-Amin Khan
    WpWax Support Team

    a95web

    (@a95web)

    I have received the same error code aswell, if a fix is found can it be posted here, thanks!

    error

    Hello @a95web,

    Thank you for reaching out to us and bringing this matter to our attention. We kindly request that you take a moment to generate a support ticket, allowing us to conduct a thorough investigation and offer you more appropriate assistance. To create a support ticket, please go to: https://wpwax.com/contact/.

    Best regards,

    Dear Alessandro?& a95web,

    I’m writing to let you know that we’ve identified and resolved the issue. I’m pleased to inform you that it has been successfully addressed in the latest plugin version 1.9.10.

    Please take a moment to try out the latest version of the plugin. Kindly inform us if the issue is resolved and if everything is working as expected.

    If you have any feedback or need further assistance, please don’t hesitate to reach out.

    Best regards,
    Al-Amin Khan
    WpWax Support Team.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.

Tags