latest elementor plugin upgrade shutdown the site
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Hello, I recently found some incompatibility issues with latest Elementor plugins. Whenever I upgrade Elementor plugin in my wordpress beyond 3.6.7, my wp-admin and site become inaccessible. (just shows the blank page). I received the below error from WP site for recovery options. sometime recovery links dont work. so with the help of our hosting provider, I could able to retrieve back to old backup settings. No issues seen with other themes but only with genesis theme. Current Elementor plugin version : 3.6.7 (beyond this doesnt work) Current Elementor pro plugin: 3.2.1 PHP: 7.4 wordpress version: 6.1.1 Genesis Magazine prod: 3.7.1 (latest) Genesis Blocks (plugin): 1.5.3 Whenever I select Elementor plugin upgrade beyond 3.6.7 (latest 3.9.2), my site stops. I need to contact or recovery site to retrieve back my site. Error that I get as below: Error Details An error of type E_COMPILE_ERROR was caused in line 14 of the file /home/u912881527/domains/trutechies.com/public_html/wp-content/themes/magazine-pro/functions.php. Error message: require_once(): Failed opening required I checked with genesis support team, they tested in thier lab test setup but couldnt replicate issue. They requested to check with elementor support team as below. "Since Elementor is a third party plugin, we do recommend reaching out to Elementor to see if they are aware of any conflict or bugs regarding their plugin and Genesis. They may have a work around to share with you to help resolve this issue you are experiencing." Whenever I disable the Elementor plugins, then I can access my wp admin or else it just shutsdown and my site/wpadmin portals become inaccessible. Please help to get this fixed and let me know if any details required. Regards Suresh
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