• Resolved miqalarcia

    (@miqalarcia)


    Hi! there is an incompatibility with the last update of Divi, 4.8.2. Be careful! Max Mega Menu stopped to work on frontend. I’ve also informed Divi developers.

    Do anyone else had same issue?

    Thanks so much.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author megamenu

    (@megamenu)

    Hi miqalarcia,

    We have a lot of users using Divi and no other reports of this yet. If you can post a public link to your site I’d be happy to take a look.

    Regards,
    Tom

    Thread Starter miqalarcia

    (@miqalarcia)

    Hi Tom, thank you for your fast response.

    I did a re-install of the whole site on a test mode url. I’ve installed the site on a clean version without the bug, so the menu looked right.

    As on my Localhost site, I’ve updated Divi version and the menu is not working. Specially on mobile version.

    I have no cache plugin (de-activated before the update, woking correctly then).

    You can check the site at: https://test-phoenix.qiero.es

    Thanks so much!

    Plugin Author megamenu

    (@megamenu)

    Hi miqalarcia,

    The link you have posted is 404ing for me.

    Please check the “Fix Mobile Menu” code is still applied on your local site:

    https://www.megamenu.com/documentation/divi/

    Regards,
    Tom

    Hello,

    I also have a problem with the latest divi 4.8.2 update and max mega menu

    https://monthou-sur-bievre.fr/staging/

    Plugin Author megamenu

    (@megamenu)

    Hi nicolaskais,

    In that case it does sound like Divi has broken something, so you should also report this to them and they should roll out a fix.

    Regards,
    Tom

    Thread Starter miqalarcia

    (@miqalarcia)

    Hi Tom and Nicolaskais, I reported them before posting here. They know because my issue. They argue that if I change the primary theme to Twenty Twenty-one and the menu is still broken, the problem doesn’t come from Divi. And that is just what happens. But the menu broke when updating Divi. That’s a fact.

    It would be a good idea, nicolaskais, if you also report them about your issue.

    Ok I will also report the problem to elegant theme, and I will keep you posted

    I just contacted Elegant theme and they replied the same as for miqalarcia

    Plugin Author megamenu

    (@megamenu)

    Hi Both,

    Please can one of you post a link to a live site so I can see the issue? The staging site link posted is behind a login.

    Regards,
    Tom

    Thread Starter miqalarcia

    (@miqalarcia)

    Hi Tom, you can access my test site from here.

    test-phoenix.qiero.es

    Thank you so much!
    Miq.

    Plugin Author megamenu

    (@megamenu)

    Hi miq,

    This is what I see when I go to that link:

    2021-02-03_10-21-22

    Regards,
    Tom

    Thread Starter miqalarcia

    (@miqalarcia)

    Yes, sorry, this is because it’s redirecting you to the English version of the web site. And the is for testing purposes. Sorry.

    Please go here if it’s possible for you yo test-phoenix.qiero.es/es

    Thanks.

    Plugin Author megamenu

    (@megamenu)

    Hi miq,

    Are you trying to display the menu here?

    2021-02-03_10-42-19

    If so, remove the current “Full width menu” module you have added there, and replace it with a “code” module. Inside the code module, paste in the menu shortcode (the shortcode can be found under Mega Menu > Menu Locations > [expand relevant location] > Display Options)

    Regards,
    Tom

    Thread Starter miqalarcia

    (@miqalarcia)

    Hi Tom,

    I’ll try what you say, and I’ll tell you the results. Hope it works! :))

    Thanks.
    Miq.

    Hello Tom,

    I created an account for you on the site so that you can access it.
    Elegant Theme came back to me telling me that for them everything seemed normal but when they were going to see a little more in depth and that they would come back to me then.

    https://monthou-sur-bievre.fr/staging/

    How can I send you access?

    Regards,
    Nicolas

    • This reply was modified 4 years, 1 month ago by nicolaskais.
Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘Latest Divi 4.8.2 update not compatible with Max Mega Maenu v.29.2’ is closed to new replies.