Latest 2.0.15 throws fatal error

  • Resolved IQComputing

    (@iqcomputing)


    3 years, 5 months ago

    An error of type E_COMPILE_ERROR was caused in line 28 of the file /wp-content/plugins/yith-woocommerce-gift-cards/plugin-fw/yit-plugin.php. Error message: require_once(): Failed opening required 'includes/class-yit-help-desk.php' (include_path='.:/opt/plesk/php/7.3/share/pear')

    • This topic was modified 3 years, 5 months ago by IQComputing.
Viewing 5 replies - 1 through 5 (of 5 total)

  • I am having the same issue, it started at 11:54 am CST June 11th. YITH Gift Cards updated to 2.0.15 and immediately took my ecommerce site offline. Disabling the plugin via renaming its folder via FTP allowed me to reactivate my website using WP recovery mode.

    Is there any resolution to this coming?

    Same solution here… or simply comment lines //

    But there should be an immediate solution I guess.

    Regards

    Plugin Support Alexis Salazar

    (@asaldel)

    Hello there,

    hope you are doing well ??

    We have released a new update that should fix the issue. Could you update it and let us know, please?

    Have a nice day!

    @asaldel seems to be working fine now, thank you for the follow up

    Plugin Support Fran Mendoza

    (@franmglez92)

    Hello there,

    Perfect, you are welcome! ??

    We are happy to help you with anything you need and don’t hesitate to contact us.

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
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