• Resolved mccol

    (@mccol)


    Good day. Thanks for a great plugin. But I discovered a problem – when using a local payment method for Poland, Blik skips the payment, the payment goes through, the money is withdrawn, and then it returns to the checkout page and shows a phone number validation error. How can validation be carried out BEFORE payment? Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Support Femi

    (@femiyb)

    Hello @mccol

    Late field validation is an issue that was fixed in previous versions of the WooCommerce PayPal Payments plugin.
    Here is the GitHub link to the resolved issue: https://github.com/woocommerce/woocommerce-paypal-payments/issues/513

    Please check that you have the latest version of the plugin installed.

    If the issue persists with the latest version, we are interested in a copy of your WooCommerce system report and your latest PayPal Payments log files.

    The system report can be accessed here:
    WooCommerce > Status > Get system report > Copy for support

    You can copy the log files from here:
    You can share it privately with us from here:
    https://paypal.inpsyde.com/docs/request-support/
    If you send a private message, please include a link to this thread.

    Regards,
    Femi.

    Plugin Support Femi

    (@femiyb)

    Hi there

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    If you have any further questions, please feel free to reopen this topic or create a new one.

    Cheers! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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